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Last modified by Tobias Wintrich on 2025/09/04 12:49
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1 All information regarding the general execution of an update can be found in our current manual at:
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3 [[Software Update>>doc:Handbuecher.Rangee Thin Client Admin Guide 12\.00.Kapitel 3 - Administration des Clients.3\.I\. Software Aktualisierung.WebHome]]
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5 = Required Intermediate Steps for Firmware **Upgrade** =
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7 Depending on the current firmware, it may be necessary to perform an intermediate step when upgrading to a new version.
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9 {{warning}}
10 If these intermediate steps are not followed, errors may occur during the next software update. See [[RangeeOS - Faulty Package Signature>>doc:HowTos.RangeeOS - Fehlerhafte Paketsignatur.WebHome]].
11 {{/warning}}
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13 {{warning}}
14 Please note the updated [[License Terms from RangeeOS 13>>doc:HowTos.Allgemein - Rangee Lizenzierung.WebHome]].
15 {{/warning}}
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17 The following intermediate steps are required:
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19 [[image:upgrade13-01.png]]
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21 = Required Intermediate Steps for Firmware **Downgrade** =
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23 {{info}}
24 If you experience issues with our current firmware and software versions, you are welcome to submit them to our [[Support >>mailto:support@rangee.com]] at any time.
25 {{/info}}
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27 If a downgrade from a current to an older firmware version is necessary in your environment, please note the following:
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29 * Downgrade from 11.00 and earlier:
30 Can be performed in a single step to any firmware/software combination.
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32 * Downgrade from 12.00:
33 First, switch to firmware 11.00 with a build > 300. During this downgrade, **all installed software modules must be removed**. Afterwards, you can switch to any firmware/software combination.
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35 * Downgrade from 13.00:
36 A downgrade from 13.00 is generally possible to any firmware 11.00 build > 300. After a downgrade, a reset is recommended. In RangeeOS 13, all relevant configuration options (if possible TPM-supported) are encrypted. Earlier versions cannot decrypt these values and will display only the encrypted text in the corresponding options.