Rangee Software automatically retrieves the required licenses from the Rangee license server. To do this, the address rangee.applicense.net must be accessible. Offline activation is also possible, more information on this can be found below under "How do I activate a license for my device?".

A license is tied to the main network address. The main network address is the first MAC address of the primary network device.

The term of a license begins at the time the license is issued or the date of purchase of the license, whichever is more recent.

The following licenses are offered:

1. RangeeOS12 license

2. Demo license

3. All license

4. Windows Kommbox license

5. Application license

RangeeOS12 license

A device on which RangeeOS 12.00 is installed and used productively requires a RangeeOS12 license.

All thin client functions are activated, except those that require an application license.

The RangeeOS12 license is included when purchasing a RangeeOS-based Rangee thin client product.

When purchasing a RangeeOS12 license, all updates within the RangeeOS12 firmware are included.

All RangeeOS-based thin clients with a delivery date from October 1, 2023 have a RangeeOS12 license.

A RangeeOS12 license entitles you to use the All license for one year from the start of the license, which makes a temporary downgrade to RangeeOS 11 possible, for example.

The license can be transferred according to the 1-2-3 rule. The 1-2-3 rule means that a license can be moved three times within two years from the start of the term.

Demo License

An installation that is only used for testing purposes receives a demo license.

The term and function depends on the licensed product.

RangeeOS and Windows Kommbox automatically retrieve a demo license after installation. This demo license has a term of 30 days and contains all the functions of the respective products.

Demo licenses are available for applications on request.

It is not possible to transfer the license.

All License

An All License unlocks all RangeeOS versions.

All thin client functions are unlocked, except those that require an application license.

When purchasing an All License, all downgrades, updates and upgrades are included.

All RangeeOS-based Rangee Thin Client products with a purchase date up to September 30, 2023 include an All License.

A license can be transferred according to the 1-2-3 rule. The 1-2-3 rule means that a license can be moved three times within two years from the start of the term.

The term of an All license is limited, more information on this below under "How long is a license valid?".

Windows Kommbox license

A device on which Rangee Windows Kommbox is installed and used productively requires a Windows Kommbox license.

All thin client functions are activated, except those that require an application license

The Windows Kommbox license is already included when you purchase a Windows-based Rangee thin client product.

When you purchase the Windows Kommbox license, all updates are included for life.

The license can be transferred according to the 1-2-3 rule. The 1-2-3 rule means that a license can be moved three times within two years from the start of the term.

Application License

Product-specific licenses are offered for the following applications:

• Rangee USB Easylogin
• HybridDesktop:
  • AppControl
  • SoundControl
  • BrowserRedirection
  • Fon
• TCMS VPN Client

Depending on the product, subscription licenses (recurring activation) with different terms or lifetime licenses (one-time activation) are offered.

FAQ

How do I unlock a license for my device?

 Licenses for the Rangee OS or our Kommbox for Windows can be activated in 3 ways:

• Via a direct connection between the client and our activation server rangee.applicense.net via port 443
• Via an indirect connection via your TCMS (min. firmware 10.00 and TCMS 1.6). The TCMS only needs to have access to our activation server. Clients forward their activation request via this.
• If options 1 and 2 are not an option, the devices can alternatively be activated by exchanging an activation request file and license file (see Rangee license offline activation).

Here you will find the 3 options explained in more detail:

Retrieve or install client licenses

How do I add new licenses to a client?

The client receives a new license or a term extension by

• using an activation key. You can enter this in the command box.

Command box -> Information -> Licenses -> License request -> Enter activation key, Apply. Once the licenses have been retrieved, the device should be restarted once.



After successful license activation with an activation key, this is used up and cannot be used again. The license is then linked to the MAC address of the device.

• You send the MAC address to support@rangee.com. This is then linked to the purchased license in the database.

• You specify the MAC address in your order. This is then linked to the purchased license in the database.

What can I do if the end device cannot retrieve a license?

You can start a web browser via the license page.

Check whether the website https://rangee.applicense.net is accessible from the client or from the TCMS server if the license relay is activated.

Please check if the option USE TCMS RELAY is set on the license activation page of your client. If yes, please check whether your TCMS has the appropriate firmware and software version to be able to serve as a license relay.

I bought Rangee OS for my PC, what happens if the PC fails and needs to be replaced?

The 1-2-3 rule applies here:

A license may not be used within two years.