Changes for page RangeeOS - Firmware13 - Update / Upgrade / Downgrade

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1		-Everything about how to perform an update can be found in our current manual at:
	1	+All information regarding the general execution of an update can be found in our current manual at:
2	2
3		-[[Software Update>>url:https://kb.rangee.com/Handbuecher/Handbuch11/Kapitel%203%20-%20Administration%20des%20Clients/3.I.%20Software%20Aktualisierung/]]
	3	+[[Software Update>>doc:Handbuecher.Rangee Thin Client Admin Guide 12\.00.Kapitel 3 - Administration des Clients.3\.I\. Software Aktualisierung.WebHome]]
	4	+
	5	+= Required Intermediate Steps for Firmware **Upgrade** =
	6	+
	7	+Depending on the current firmware, it may be necessary to perform an intermediate step when upgrading to a new version.
	8	+
	9	+{{warning}}
	10	+If these intermediate steps are not followed, errors may occur during the next software update. See [[RangeeOS - Faulty Package Signature>>doc:HowTos.RangeeOS - Fehlerhafte Paketsignatur.WebHome]].
	11	+{{/warning}}
	12	+
	13	+{{warning}}
	14	+Please note the updated [[License Terms from RangeeOS 13>>doc:HowTos.Allgemein - Rangee Lizenzierung.WebHome]].
	15	+{{/warning}}
	16	+
	17	+The following intermediate steps are required:
	18	+
	19	+[[image:upgrade13-01.png]]
	20	+
	21	+= Required Intermediate Steps for Firmware **Downgrade** =
	22	+
	23	+{{info}}
	24	+If you experience issues with our current firmware and software versions, you are welcome to submit them to our [[Support >>mailto:support@rangee.com]] at any time.
	25	+{{/info}}
	26	+
	27	+If a downgrade from a current to an older firmware version is necessary in your environment, please note the following:
	28	+
	29	+* Downgrade from 11.00 and earlier:
	30	+ Can be performed in a single step to any firmware/software combination.
	31	+
	32	+* Downgrade from 12.00:
	33	+ First, switch to firmware 11.00 with a build > 300. During this downgrade, **all installed software modules must be removed**. Afterwards, you can switch to any firmware/software combination.
	34	+
	35	+* Downgrade from 13.00:
	36	+ A downgrade from 13.00 is generally possible to any firmware 11.00 build > 300. After a downgrade, a reset is recommended. In RangeeOS 13, all relevant configuration options (if possible TPM-supported) are encrypted. Earlier versions cannot decrypt these values and will display only the encrypted text in the corresponding options.