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Rangee Firmware- and Softwareupdate

Last modified by Tobias Wintrich on 2025/09/04 12:49

All information regarding the general execution of an update can be found in our current manual at:

Software Update

Required Intermediate Steps for Firmware Upgrade

Depending on the current firmware, it may be necessary to perform an intermediate step when upgrading to a new version.

Warning

If these intermediate steps are not followed, errors may occur during the next software update. See RangeeOS - Faulty Package Signature.

Warning

Please note the updated License Terms from RangeeOS 13.

The following intermediate steps are required:

upgrade13-01.png

Required Intermediate Steps for Firmware Downgrade

Information

If you experience issues with our current firmware and software versions, you are welcome to submit them to our Support  at any time.

If a downgrade from a current to an older firmware version is necessary in your environment, please note the following:

  • Downgrade from 11.00 and earlier:  
      Can be performed in a single step to any firmware/software combination.
  • Downgrade from 12.00:  
      First, switch to firmware 11.00 with a build > 300. During this downgrade, all installed software modules must be removed. Afterwards, you can switch to any firmware/software combination.
  • Downgrade from 13.00:  
      A downgrade from 13.00 is generally possible to any firmware 11.00 build > 300. After a downgrade, a reset is recommended. In RangeeOS 13, all relevant configuration options (if possible TPM-supported) are encrypted. Earlier versions cannot decrypt these values and will display only the encrypted text in the corresponding options.