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Last modified by Ulrich Mertz on 2025/04/03 09:12
From version 2.1
edited by rangee rangee
on 2021/09/28 09:21
Change comment: There is no comment for this version
To version 3.2
edited by Ulrich Mertz
on 2025/04/03 09:12
Change comment: There is no comment for this version

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2 +
3 +
4 +{{info}}
5 +Subject: RangeeOS License Information
6 +
7 +Release: 01.04.2025
8 +{{/info}}
9 +
10 +Rangee Software automatically retrieves the required licenses from the Rangee license server. To do this, the address rangee.applicense.net must be accessible. Offline activation is also possible, more information on this can be found below under [["How do I activate a license for my device?">>doc:||anchor="License_activate"]].
11 +
12 +A license is tied to the main network address. The main network address is the first MAC address of the primary network device.
13 +
14 +The term of a license begins at the time the license is issued or the date of purchase of the license, whichever is more recent.
15 +
16 +The following licenses are offered:
17 +
18 +~1. RangeeOS 13 license
19 +
20 +2. Demo license
21 +
22 +3. TCMS license
23 +
24 +4. Windows Kommbox license
25 +
26 +5. Application license
27 +
28 += RangeeOS 13 license =
29 +
30 +
31 +
32 +A device with RangeeOS 13 or older a RangeeOS 13 base license. The base license allows the usage of Rangee OS 13 and all available software modules, that do not require a seperate application license. The functions softwareupdate, softwareupdate-staging and TCMS Management reguire with Rangee OS 13 an additional runtime limited service license.
33 +
34 +All RangeeOS based thin client and RangeeOS licenses with delivery date after 1.01.2024 get a RangeeOS 13 base license and one year service license (expire date 31st march 2026) automatically assigned.
35 +
36 +With any purchase of RangeeOS13 based thin client includes a RangeeOS base license. Each RangeeOS based thin client and RangeeOS license include a base license and a one-year service license.
37 +
38 +A RangeeOS 13 license can be moved from one hardware to another, if the device has a valid service license.
39 +
40 +The RangeeOS 13 includes the right to use RangeeOS 12.
41 +
42 += Demo License =
43 +
44 +An installation that is only used for testing purposes receives a demo license.
45 +
46 +The term and function depends on the licensed product.
47 +
48 +RangeeOS and Windows Kommbox automatically retrieve a demo license after installation. This demo license has a term of 30 days and contains all the functions of the respective products.
49 +
50 +Demo licenses are available for applications on request.
51 +
52 +It is not possible to transfer the license.
53 +
54 += TCMS License =
55 +
56 +The TCMS Appliance gets a license that does not allow the execution of standard thin client application, to connect to a remote desktop.
57 +
58 +The TCMS license is cost free and can be requested from Rangee support.
59 +
60 += Windows Kommbox license =
61 +
62 +A device on which Rangee Windows Kommbox is installed and used productively requires a Windows Kommbox license.
63 +
64 +All thin client functions are activated, except those that require an application license
65 +
66 +The Windows Kommbox license is already included when you purchase a Windows-based Rangee thin client product.
67 +
68 +When you purchase the Windows Kommbox license, all updates are included for life.
69 +
70 +The license can be transferred according to the [[1-2-3 rule>>doc:||anchor="1-2-3"]]. The 1-2-3 rule means that a license can be moved three times within two years from the start of the term.
71 +
72 += Application License =
73 +
74 +Product-specific licenses are offered for the following applications:
75 +
76 +* Rangee USB Easylogin
77 +* HybridDesktop:
78 +** AppControl
79 +** SoundControl
80 +** BrowserRedirection
81 +** Fon
82 +* TCMS VPN Client
83 +* RangeeOS 13 service license (Softwareupdate, staging, TCMS Managment)
84 +
85 +Depending on the product, subscription licenses (recurring activation) with different terms or lifetime licenses (one-time activation) are offered.
86 +
87 += =
88 +
89 += FAQ =
90 +
91 +== {{id name="License_unlock"/}}How do I unlock a license for my device? ==
92 +
93 +**~ **Licenses for the Rangee OS or our Kommbox for Windows can be activated in 3 ways:
94 +
95 +* Via a direct connection between the client and our activation server [[rangee.applicense.net>>url:http://rangee.applicense.net||shape="rect"]] via port 443
96 +* Via an indirect connection via your TCMS (min. firmware 10.00 and TCMS 1.6). The TCMS only needs to have access to our activation server. Clients forward their activation request via this.
97 +* If options 1 and 2 are not an option, the devices can alternatively be activated by exchanging an activation request file and license file (see [[Rangee license offline activation>>doc:General - Rangee license offline activation]]).
98 +
99 +Here you will find the 3 options explained in more detail:
100 +
101 +[[Retrieve or install client licenses>>doc:HowTos.General - Rangee licensing.General - Retrieve or install client licenses.WebHome]]
102 +
103 +== How do I add new licenses to a client? ==
104 +
105 +The client receives a new license or a term extension by
106 +
107 +* using an activation key. You can enter this in the command box.
108 +
109 +Command box -> Information -> Licenses -> License request -> Enter activation key, Apply. Once the licenses have been retrieved, the device should be restarted once.
110 +\\[[image:image-20221130163912-1.png]]
111 +\\After successful license activation with an activation key, this is used up and cannot be used again. The license is then linked to the MAC address of the device.
112 +
113 +* You send the MAC address to [[support@rangee.com>>path:mailto:support@rangee.com||shape="rect"]]. This is then linked to the purchased license in the database.
114 +
115 +* You specify the MAC address in your order. This is then linked to the purchased license in the database.
116 +
117 +== What can I do if the end device cannot retrieve a license? ==
118 +
119 +You can start a web browser via the license page.
120 +
121 +Check whether the website [[https:~~/~~/rangee.applicense.net>>url:https://rangee.applicense.net||shape="rect"]] is accessible from the client or from the TCMS server if the license relay is activated.
122 +
123 +Please check if the option {{status title="USE TCMS RELAY"/}} is set on the license activation page of your client. If yes, please check whether your TCMS has the appropriate firmware and software version to be able to serve as a license relay.
124 +
125 +== I bought Rangee OS for my PC, what happens if the PC fails and needs to be replaced? ==
126 +
127 +The **1-2-3 rule** applies here:
128 +
129 +A license may not be used within two years.