Last modified by Tobias Wintrich on 2025/09/04 12:49

From version 9.3
edited by rangee rangee
on 2021/10/01 11:14
Change comment: There is no comment for this version
To version 18.1
edited by Tobias Wintrich
on 2025/09/04 12:49
Change comment: There is no comment for this version

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1 -XWiki.rangee
1 +XWiki.twintrich
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1 -= There are different ways to update RangeeOS: =
1 +All information regarding the general execution of an update can be found in our current manual at:
2 2  
3 +[[Software Update>>doc:Handbuecher.Rangee Thin Client Admin Guide 12\.00.Kapitel 3 - Administration des Clients.3\.I\. Software Aktualisierung.WebHome]]
3 3  
4 -* [[Update the Client via Rangee Update-Server>>doc:||anchor="UpdateServer"]]
5 -* [[Update from TCMS-Repository>>doc:||anchor="tcmsrepo"]]
6 -* [[Updates from internal FTP-/HTTP-Server>>doc:||anchor="ftpserver"]]
7 -* [[Update via USB-Stick>>doc:||anchor="USB"]]
8 -* [[Buddy Update>>doc:||anchor="buddy"]]
5 += Required Intermediate Steps for Firmware **Upgrade** =
9 9  
10 -= {{id name="UpdateServer"/}}Update the Client via Rangee Update-Server =
7 +Depending on the current firmware, it may be necessary to perform an intermediate step when upgrading to a new version.
11 11  
12 -1. Open Software-Update in the Kommbox of the Client
13 -1. Click on "Update-Server settings" and put in the following information (You'll get [ USERNAME ]/[ PASSWORD ] from our support team [support@rangee.com])
14 -11. Protocol: HTTP or HTTPS
15 -11. Server: update.rangee.com
16 -11. Path: [ USERNAME ]
17 -11. Username: [ USERNAME ]
18 -11. Password: [ PASSWORD ]
19 -1. Click on "Apply"
20 -1. Now you'll be able to install the packages, which are assigned to your user
9 +{{warning}}
10 +If these intermediate steps are not followed, errors may occur during the next software update. See [[RangeeOS - Faulty Package Signature>>doc:HowTos.RangeeOS - Fehlerhafte Paketsignatur.WebHome]].
11 +{{/warning}}
21 21  
22 -= {{id name="tcmsrepo"/}}Update from TCMS-Repository =
13 +{{warning}}
14 +Please note the updated [[License Terms from RangeeOS 13>>doc:HowTos.Allgemein - Rangee Lizenzierung.WebHome]].
15 +{{/warning}}
23 23  
24 -1. Configure Repository
25 -11. Click on "Edit → Settings → Upstream-Repository"{{lightbox image="image2020-1-22_11-6-21.png" group="1" height="97"/}}
26 -11. Type in the following information:
27 -111. Schema:  HTTP or HTTPS
28 -111. Host: update.rangee.com
29 -111. Path: [ USERNAME ]
30 -111. Username: [ USERNAME ]
31 -111. Password: [ PASSWORD ]
32 -111. Click on "OK"{{lightbox image="image2020-1-22_11-7-18.png" group="1" height="250"/}}
33 -1. Download Firm-/Software to the TCMS:
34 -11. Click on "Edit → Repository"
35 -11. Search the necessary Firm-/Software
36 -[[image:image2020-1-22_11-7-43.png||alt="https://rangee.com/knowledgebase/download/attachments/9633849/image2020-1-22_11-7-43.png?version=1&modificationDate=1579687661000&api=v2" height="150"]]
37 -11. Click on "Add"
38 -1. Update the client
39 -11. Open the Software-Update in the Kommbox of the Client
40 -11. Click on "Update-Server settings" and put in the following information
41 -111. Protocol: HTTP
42 -111. Server: [[[ TCMS_IP/HOSTNAME ]>>url:http://update.rangee.com/]]
43 -111. Path: /repository/
44 -111. Username: not needed
45 -111. Password: not needed
46 -11. Click on "Apply"
47 -11. Now you'll be able to install the packages, which are available on the TCMS
17 +The following intermediate steps are required:
48 48  
49 -= {{id name="ftpserver"/}}Updates from internal FTP-/HTTP-Server =
19 +[[image:upgrade13-01.png]]
50 50  
51 -1. Create a directory on the FTP/HTTP-Server
52 -1. Create the following structure
53 -11. [ DIRECTORY ]/firmware
54 -11. [ DIRECTORY ]/software
55 -1. Download the Firm-/Software packages from our Updateserver
56 -11. Open [[http:~~/~~/update.rangee.com/[USERNAME]>>url:http://update.rangee.com/28197102]]
57 -11. Type in the login data
58 -11. Click on the floppy symbol to download the package (the download will start a few seconds after the click)
59 -1. Extract the downloaded files to the created directory:(((
60 -= [[image:image2020-1-21_14-38-14.png||alt="https://rangee.com/knowledgebase/download/attachments/9633849/image2020-1-21_14-38-14.png?version=1&modificationDate=1579684789000&api=v2" height="400"]] =
61 -)))
62 -1. Open the Software-Update in the Kommbox of the Client
63 -1. Click on "Update-Server settings" and put in the following information
64 -1. Protocol: HTTP,HTTPS oder FTP
65 -1. Server: [ Server-Address ]
66 -1. Path: [ PATH_TO_THE_UPDATE_SERVER_DIRECTORY ]
67 -1. Username: put in, if needed
68 -1. Password: put in, if needed
69 -1. Click on "Apply"
70 -1. Now you'll be able to install the packages which are available on the Update-Server
21 += Required Intermediate Steps for Firmware **Downgrade** =
71 71  
72 -= {{id name="USB"/}}Update via USB-Stick =
23 +{{info}}
24 +If you experience issues with our current firmware and software versions, you are welcome to submit them to our [[Support >>mailto:support@rangee.com]] at any time.
25 +{{/info}}
73 73  
74 -1. Format the USB-Stick as FAT32
75 -1. Create the following structure
76 -11. [ ROOT ]/firmware
77 -11. [ ROOT ]/software
78 -11. Download the Firm-/Software packages from our Updateserver
79 -111. Open [[http:~~/~~/update.rangee.com/[USERNAME]>>url:http://update.rangee.com/28197102]]
80 -111. Type in the login data
81 -111. Click on the floppy symbol to download the package (the download will start a few seconds after the click)
82 -11. Extract the downloaded files to the USB-Stick(((
83 -= [[image:image2020-1-21_14-38-14.png||alt="https://rangee.com/knowledgebase/download/attachments/9633849/image2020-1-21_14-38-14.png?version=1&modificationDate=1579684789000&api=v2" height="400"]] =
84 -)))
85 -1. Plug the USB-Stick into the client
86 -1. Open the Software-Update in the Kommbox of the Client
87 -1. Click on "Update-Server settings" and put in the following information
88 -11. Protocol: USB
89 -11. Server: not needed
90 -11. Path: not needed
91 -11. Username: not needed
92 -11. Password: not needed
93 -11. Click on "Apply"
94 -1. Now you'll be able to install the packages which are available on the USB-Stick
27 +If a downgrade from a current to an older firmware version is necessary in your environment, please note the following:
95 95  
96 -= {{id name="buddy"/}}Buddy Update =
29 +* Downgrade from 11.00 and earlier:
30 + Can be performed in a single step to any firmware/software combination.
97 97  
98 -Thin Client can also be use as Update-Server.
99 -
32 +* Downgrade from 12.00:
33 + First, switch to firmware 11.00 with a build > 300. During this downgrade, **all installed software modules must be removed**. Afterwards, you can switch to any firmware/software combination.
100 100  
101 -==== Source Thin Client ====
102 -
103 -1. Open the Software-Update in the Kommbox of the Client
104 -1. Click on "Update-Server settings"
105 -1. Activate "Act as Update server::"
106 -11. Yes: Act as Update-Server
107 -11. Yes, propagate: Trägt sich beim ziehen der Konfiguration in das TCMS als Update-Server in die Gruppenkoniguration ein
108 -1. Restart the client
109 -
110 -==== Destination Thin Client ====
111 -
112 -1. Open the Software-Update in the Kommbox of the Client
113 -1. Click on "Update-Server settings" and put in the following information
114 -11. Protocol: HTTP
115 -11. Server: Source Thin Client (Hostname/IP-Address)
116 -11. Path: /update/
117 -11. Username: not needed
118 -11. Password: not needed
119 -
120 -1. Click on "Apply"
121 -1. Now you'll be able to install the packages which are available on the Source Thin Client
35 +* Downgrade from 13.00:
36 + A downgrade from 13.00 is generally possible to any firmware 11.00 build > 300. After a downgrade, a reset is recommended. In RangeeOS 13, all relevant configuration options (if possible TPM-supported) are encrypted. Earlier versions cannot decrypt these values and will display only the encrypted text in the corresponding options.