Changes for page RangeeOS - Firmware13 - Update / Upgrade / Downgrade

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1		-XWiki.rangee
	1	+XWiki.twintrich

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1		-= There are different ways to update RangeeOS: =
	1	+All information regarding the general execution of an update can be found in our current manual at:
2	2
	3	+[[Software Update>>doc:Handbuecher.Rangee Thin Client Admin Guide 12\.00.Kapitel 3 - Administration des Clients.3\.I\. Software Aktualisierung.WebHome]]
3	3
4		-* [[Update the Client via Rangee Update-Server>>doc:||anchor="UpdateServer"]]
5		-* [[Update from TCMS-Repository>>doc:||anchor="tcmsrepo"]]
6		-* [[Updates from internal FTP-/HTTP-Server>>doc:||anchor="ftpserver"]]
7		-* [[Update via USB-Stick>>doc:||anchor="USB"]]
8		-* [[Buddy Update>>doc:||anchor="buddy"]]
	5	+= Required Intermediate Steps for Firmware **Upgrade** =
9	9
10		-= {{id name="UpdateServer"/}}Update the Client via Rangee Update-Server =
	7	+Depending on the current firmware, it may be necessary to perform an intermediate step when upgrading to a new version.
11	11
12		-1. Open Software-Update in the Kommbox of the Client
13		-1. Click on "Update-Server settings" and put in the following information (You'll get [ USERNAME ]/[ PASSWORD ] from our support team [support@rangee.com])
14		-11. Protocol: HTTP or HTTPS
15		-11. Server: update.rangee.com
16		-11. Path: [ USERNAME ]
17		-11. Username: [ USERNAME ]
18		-11. Password: [ PASSWORD ]
19		-1. Click on "Apply"
20		-1. Now you'll be able to install the packages, which are assigned to your user
	9	+{{warning}}
	10	+If these intermediate steps are not followed, errors may occur during the next software update. See [[RangeeOS - Faulty Package Signature>>doc:HowTos.RangeeOS - Fehlerhafte Paketsignatur.WebHome]].
	11	+{{/warning}}
21	21
22		-= {{id name="tcmsrepo"/}}Update from TCMS-Repository =
	13	+{{warning}}
	14	+Please note the updated [[License Terms from RangeeOS 13>>doc:HowTos.Allgemein - Rangee Lizenzierung.WebHome]].
	15	+{{/warning}}
23	23
24		-1. Configure Repository
25		-11. Click on "Edit → Settings → Upstream-Repository"
26		-[[image:image2020-1-22_11-6-21.png||alt="https://rangee.com/knowledgebase/download/thumbnails/9633849/image2020-1-22_11-6-21.png?version=1&modificationDate=1579687579000&api=v2" height="97"]]
27		-11. Type in the following information:
28		-111. Schema:  HTTP or HTTPS
29		-111. Host: update.rangee.com
30		-111. Path: [ USERNAME ]
31		-111. Username: [ USERNAME ]
32		-111. Password: [ PASSWORD ]
33		-111. Click on "OK"
34		-[[image:image2020-1-22_11-7-18.png||alt="https://rangee.com/knowledgebase/download/attachments/9633849/image2020-1-22_11-7-18.png?version=1&modificationDate=1579687635000&api=v2" height="250"]]
35		-1. Download Firm-/Software to the TCMS:
36		-11. Click on "Edit → Repository"
37		-11. Search the necessary Firm-/Software
38		-[[image:image2020-1-22_11-7-43.png||alt="https://rangee.com/knowledgebase/download/attachments/9633849/image2020-1-22_11-7-43.png?version=1&modificationDate=1579687661000&api=v2" height="150"]]
39		-11. Click on "Add"
40		-1. Update the client
41		-11. Open the Software-Update in the Kommbox of the Client
42		-11. Click on "Update-Server settings" and put in the following information
43		-111. Protocol: HTTP
44		-111. Server: [[[ TCMS_IP/HOSTNAME ]>>url:http://update.rangee.com/]]
45		-111. Path: /repository/
46		-111. Username: not needed
47		-111. Password: not needed
48		-11. Click on "Apply"
49		-11. Now you'll be able to install the packages, which are available on the TCMS
	17	+The following intermediate steps are required:
50	50
51		-= {{id name="ftpserver"/}}Updates from internal FTP-/HTTP-Server =
	19	+[[image:upgrade13-01.png]]
52	52
53		-1. Create a directory on the FTP/HTTP-Server
54		-1. Create the following structure
55		-11. [ DIRECTORY ]/firmware
56		-11. [ DIRECTORY ]/software
57		-1. Download the Firm-/Software packages from our Updateserver
58		-11. Open [[http:~~/~~/update.rangee.com/[USERNAME]>>url:http://update.rangee.com/28197102]]
59		-11. Type in the login data
60		-11. Click on the floppy symbol to download the package (the download will start a few seconds after the click)
61		-1. Extract the downloaded files to the created directory:(((
62		-= [[image:image2020-1-21_14-38-14.png||alt="https://rangee.com/knowledgebase/download/attachments/9633849/image2020-1-21_14-38-14.png?version=1&modificationDate=1579684789000&api=v2" height="400"]] =
63		-)))
64		-1. Open the Software-Update in the Kommbox of the Client
65		-1. Click on "Update-Server settings" and put in the following information
66		-1. Protocol: HTTP,HTTPS oder FTP
67		-1. Server: [ Server-Address ]
68		-1. Path: [ PATH_TO_THE_UPDATE_SERVER_DIRECTORY ]
69		-1. Username: put in, if needed
70		-1. Password: put in, if needed
71		-1. Click on "Apply"
72		-1. Now you'll be able to install the packages which are available on the Update-Server
	21	+= Required Intermediate Steps for Firmware **Downgrade** =
73	73
74		-= {{id name="USB"/}}Update via USB-Stick =
	23	+{{info}}
	24	+If you experience issues with our current firmware and software versions, you are welcome to submit them to our [[Support >>mailto:support@rangee.com]] at any time.
	25	+{{/info}}
75	75
76		-1. Format the USB-Stick as FAT32
77		-1. Create the following structure
78		-11. [ ROOT ]/firmware
79		-11. [ ROOT ]/software
80		-11. Download the Firm-/Software packages from our Updateserver
81		-111. Open [[http:~~/~~/update.rangee.com/[USERNAME]>>url:http://update.rangee.com/28197102]]
82		-111. Type in the login data
83		-111. Click on the floppy symbol to download the package (the download will start a few seconds after the click)
84		-11. Extract the downloaded files to the USB-Stick(((
85		-= [[image:image2020-1-21_14-38-14.png||alt="https://rangee.com/knowledgebase/download/attachments/9633849/image2020-1-21_14-38-14.png?version=1&modificationDate=1579684789000&api=v2" height="400"]] =
86		-)))
87		-1. Plug the USB-Stick into the client
88		-1. Open the Software-Update in the Kommbox of the Client
89		-1. Click on "Update-Server settings" and put in the following information
90		-11. Protocol: USB
91		-11. Server: not needed
92		-11. Path: not needed
93		-11. Username: not needed
94		-11. Password: not needed
95		-11. Click on "Apply"
96		-1. Now you'll be able to install the packages which are available on the USB-Stick
	27	+If a downgrade from a current to an older firmware version is necessary in your environment, please note the following:
97	97
98		-= {{id name="buddy"/}}Buddy Update =
	29	+* Downgrade from 11.00 and earlier:
	30	+ Can be performed in a single step to any firmware/software combination.
99	99
100		-Thin Client can also be use as Update-Server.
101		-
	32	+* Downgrade from 12.00:
	33	+ First, switch to firmware 11.00 with a build > 300. During this downgrade, **all installed software modules must be removed**. Afterwards, you can switch to any firmware/software combination.
102	102
103		-==== Source Thin Client ====
104		-
105		-1. Open the Software-Update in the Kommbox of the Client
106		-1. Click on "Update-Server settings"
107		-1. Activate "Act as Update server::"
108		-11. Yes: Act as Update-Server
109		-11. Yes, propagate: Trägt sich beim ziehen der Konfiguration in das TCMS als Update-Server in die Gruppenkoniguration ein
110		-1. Restart the client
111		-
112		-==== Destination Thin Client ====
113		-
114		-1. Open the Software-Update in the Kommbox of the Client
115		-1. Click on "Update-Server settings" and put in the following information
116		-11. Protocol: HTTP
117		-11. Server: Source Thin Client (Hostname/IP-Address)
118		-11. Path: /update/
119		-11. Username: not needed
120		-11. Password: not needed
121		-
122		-1. Click on "Apply"
123		-1. Now you'll be able to install the packages which are available on the Source Thin Client
	35	+* Downgrade from 13.00:
	36	+ A downgrade from 13.00 is generally possible to any firmware 11.00 build > 300. After a downgrade, a reset is recommended. In RangeeOS 13, all relevant configuration options (if possible TPM-supported) are encrypted. Earlier versions cannot decrypt these values and will display only the encrypted text in the corresponding options.